Returns & Exchanges
At Teyvat Tavern, we want you to be completely satisfied with your high-fashion finds, which is why we offer a 30-day window for returns and exchanges. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all designer tags and protective seals are intact to prevent damage during transit.
- 3.Ship It Back
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a home pickup.
- 4.Quality Inspection & Refund
Once our tavern artisans inspect the returned items, your refund will be processed back to your original payment method within 5-7 business days.