Frequently Asked Questions
Everything you need to know about your Teyvat Tavern experience.
What is the typical shipping duration for my order?
Standard shipping usually takes 5-7 business days, while express options are available at checkout for delivery within 2-3 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges can be processed for different sizes depending on stock availability.
How do I know which size will fit me best?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our charts for the most accurate fit.
Are your garments ethically sourced?
Yes, Teyvat Tavern is committed to sustainable fashion. We partner only with manufacturers who adhere to fair labor practices and utilize eco-friendly materials.
Can I track my package after it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor its progress in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.